Frequently Asked Questions
Find answers to common questions about our yarns and services
Are your yarns hand-dyed?
Yes, our specialty is hand-dyed yarns. Each skein is unique and dyed with care by our artisans to ensure vibrant, lasting colors.
How should I care for my hand-knitted items?
We recommend hand-washing in cool water with a mild wool detergent and laying flat to dry, even for our superwash treated yarns.
Do you offer winding services?
Yes, we can wind your hanks into ready-to-use cakes for a small fee. Simply select the winding option on the product page.
Can I request a specific dye lot?
While we cannot guarantee specific dye lots for hand-dyed products, we always pull from the same batch for individual orders to ensure consistency.
Do you ship internationally?
Absolutely. We ship our yarns and knitting supplies to crafters all over the world.
Are your patterns available digitally?
Yes, once purchased, digital patterns are sent immediately to your email in PDF format.