Returns & Exchanges
We want you to love your yarn. If you are not satisfied, you may return unused yarn in its original skein/packaging within 30 days of purchase.
1
Initiate Return
Email our support team with your order number to request a Return Authorization.
2
Prepare Package
Place the unused yarn and a copy of your invoice securely in a shipping box or mailer.
3
Ship Items
Send the package to our returns address using a tracked shipping method.
4
Receive Refund
Once inspected, we will issue a refund to your original payment method within 5 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing